FAQs (Frequently Asked Questions)

Do I need to purchase a commercial license for each product?

NO! No. No. No. A thousand times, no. If you’ve purchased more than one commercial license for one household/organization, you’ve purchased too many. One commercial license needed only for ALL products on prophanimations.com. More info on licensing and purchase a commercial license here.

HELP! I’ve lost my download link/my download link has expired, how do I retrieve my order!?

Not a biggie. Just contact us in the “Contact Us” form and let us know what email you used to purchase your products. We’ll resend you the info. Easy peasy.

What does the standard license allow me to do?

Basically you can do everything with a standard license you can do with a commercial license EXCEPT make money with any product on prophanimations.com. Only one commercial license needed per household/organization. For more info on licensing, click here.

What’s the best deal if I want all products (or many of them) from prophanimations.com?

By far, click here for the best deal which will save you over $200!

Would I be able to get a refund?

No. All sales are final (due to the nature of the product). The only exception may be if someone purchased the same, exact product twice or more times accidentally from the same household/organization. If you need a refund for a duplicate product, contact us.

Would prophanimations.com ever sell my info?

NEVER. Your info is safe with us per our privacy policy.